Return & Refund Policy

Rock Power Pump & Tool

Return & Refund Policy

Please inspect all orders prior to signing delivery or pickup receipt. Any shipment with external damage needs to be refused. All shortage’s must be noted on the delivery or pick up receipt to be honored. Any concealed damage must be reported within 3 Days of receipt.

Items may be returned within 7 days of purchase; Return Merchandise Authorization is required. Please contact us immediately. Any return received without RMA will be refused. A 25% Restock Fee will be assessed against any refund on all returns or cancellations. Buyer is responsible for ALL Actual Shipping/Freight charges Both Outbound (Delivery) and Return Shipping/Freight Charges. All returns must be shipped insured for the Full Value. All returns must be Unopened, Unused in original packaging, and factory new condition for any refund. All returns will be inspected and tested to determine if item is functioning within its specifications upon receipt prior to any refund being issued.

Please contact us about any issue with a product or any defective item.

Call: 561-507-5208

All warranties are those of the manufacturer.